SAME DAY DELIVERY* IS APPLICABLE ONLY TO DELIVERY ORDER RECEIVED BY 09:00 AM (INDIAN STANDARD TIME). WE WILL DO OUR BEST TO DELIVER THE SAME DAY FOR ORDER RECEIVED AFTER 09:00 AM, BUT IS NOT GUARANTEED. THESE ORDER WILL DEFINITELY BE DELIVERED THE NEXT DAY. SAME DAY DELIVERY IS NOT APPLICABLE ON ORDER RECEIVED ON SUNDAYS. SAME DAY DELIVERY IS AVAILABLE ONLY ON HAND DELIVERED ITEMS TO THE FOLLOWING LOCATIONS.
Place your orders well ahead of time, so we have enough time to get your gift at the scheduled time. Wondering whether you might make it? Contact us.
Please submit complete address of the recipient, including telephone numbers while placing the order. We shall not be held responsible for any loss/damage of the goods in any case. All confirmed orders will be acknowledged. We will always try to make the delivery during the date specified on the order. However, any delay for whatever reason shall not be entitled the client to any damages or compensation. Delivery of the item will be made only at the address specified. A message with a contact number will be left at the address provided if no one if available at the time of delivery. We only keep the item on hold for 3 days after which the order will be considered complete. If the addressee is not present at the address no refund will be made under any circumstances. Refund of goods is at the sole discretion of the management of Kerala Delight.
Custom message to go with the gift should not contain inappropriate, offensive or explicit language that are intended as threat or harm to any members of the management or the addressee. Such request will not be processed and will be charged a $15 penalty.
This website is solely available to provide you a service to purchase gifts for your loved ones. Once shipped, the management and staff of Kerala Delight are not responsible for any damages or late delivery of your order send by courier or mail. Shipping time specified are approximate and may vary based on independent shipping carriers. We do our best to deliver your gift on time, but not guaranteed.
If there is no one available at the shipping addresses (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.
Perishable items (cakes, flowers etc.) are only delivered to those cities when home delivery is available. Apparels, electronics and toys send to other cities, additional charges may apply. Final price will be calculated at checkout. Click here to see list of cities.
For gifts to Kerala, same day delivery is applicable to delivery order received by 9:00 am (local time). Order after 9:00 am will be delivered the next day. We also deliver on Sunday after 2:00 pm.
Certain chocolate gift boxes will take about 3 to 7 days for processing. Order is advance for your gifts to be delivered on time at the recipient's location.
Products may vary in shape, size, color or ingredients and are subjected to availability at the time of order. In such cares, you will be notified prior to processing. If a product is unavailable, the next closest resembling product will be delivered. We are here to provide the best service possible.
Electronics such as cameras, DVD players, home theatre, music players, TVs, other gadgets and appliances are home delivered by third party suppliers upon order. Kerala Delight do not guarantee the exact time of delivery on these items.
In case of unavailabilty or restrictions for deliveries for various reasons, Kerala Delight uses other vendors to process the order and are not liable for inaccuracy of delivery.
*Same Day Delivery is not a guaranteed service. This service is provided to assist our customers in the most urgent situations. Placing orders in advance is highly encouraged.